Privacy Policy How We Handle Your Information
Learn what information we may collect when you use our website or contact us for appliance repair, and how that information is used and protected.
Last Updated: January 1, 2025
Reliable Knoxville Appliance Experts ("we," "us," or "our") operates the website appliancerepairknoxvilletn.net. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our appliance repair services in Knoxville, Tennessee.
Information We Collect
Information You Provide
When you contact us to schedule appliance repair service, we may collect:
- Your name and contact information (phone number, email address)
- Your home address within our Knoxville, TN service area
- Information about your appliance (brand, model, symptoms)
- Service history and repair records
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website or search terms used to find us
How We Use Your Information
We use the information we collect to:
- Schedule and perform appliance repair services at your home
- Communicate with you about your service appointment
- Provide estimates, invoices, and service documentation
- Improve our website and service offerings
- Respond to your questions and requests
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With parts suppliers when ordering specific components for your repair
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any website you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Phone: (865) 319-8484
- Address: 3104 N Broadway St APT A5, Knoxville, TN 37917